Company Description

SpotOn Connections offers international recruitment solutions and career consultancy for all industries across Europe. We deliver a premium service at all stages of the recruitment process, taking the time to get to know our clients and candidates on a personal level so that we can make the perfect match. Our network of consultants come from a recruitment background, with particular specialisation on the finance, legal, technical, and multilingual industries.

Company Website

https://www.spotonconnections.com

Job Description

As a Business Travel Consultant, you will be part of a strategic team, being able to have a direct impact on the growth of one of the hottest startups in Europe. 

Responsibilities: 

• Master Customer Service, having a vocationally customer-focused mindset.

 • Keep high satisfaction standards and exceed customer expectations as much as possible. 

• Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough. 

• Help achieve very low churn rate of existing accounts by addressing/solving problems. 

• Stay up-to-date with new features and product launches. 

• Help define and establish best practices altogether with the rest of team. 

• Ensure a smooth transition with the rest of the team from weekdays to the weekend, back and forth. 

• Suggest innovative ideas to increase sales and improve customer experience.

 • Adapt fast to continuous changes and contribute to making them happen in a smooth way: we are a growing start-up!

Location

Barcelona, Spain

Seniority Level

Junior

Compensation type

Competitive Salary

Collaboration type

Employee




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